The tapholders of the Little Thompson Water District were alarmed to find their water bills getting larger while their water usage was more tightly restricted than ever. The drought, of course, was behind it all, but public relations had dried up as well. Lisa Everitt was called in to prime the communications pump. While developing a monthly newsletter, she suggested that LTWD's website could use a major renovation. Lisa and I worked with the LTWD team to create a friendly, useful, and easily-updated site.